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What Maintenance is Required?

The pre- and post-filters should be changed every year, and the membrane should be changed every 3-5 years.

How Long Do The Filters Last?

The pre- and post-filters last one year. The membrane lasts 3-5 years.

Why Does My System Need Maintenance?

In order to continue to operate as expected, the filters need to be replaced. By replacing your filters regularly, you ensure that you will continue to have high-quality water.

Can I Replace The Filters Myself?

If you prefer, you can change the filters yourself.  We recommend having your local Authorized Dealer maintain the unit. However, if you do not have an Authorized Dealer in your area, you can purchase replacement filters through our online store.

Where Can I Buy Replacement Filters?

You can purchase them through your local Authorized Dealer or through our online store.

What's The Difference Between Systems?

Our newest model, the Micromax™ 8500, is certified to reduce more contaminants than any of our previous systems. These include PFOA, PFOS and pharmaceuticals that may be found in your water. The Micromax™ 7000 has a sleek design and easily fits under a kitchen sink. ThePur-Alkaline Filter is designed to be used along with a reverse osmosis system to add back minerals and increase the pH of the water.

 

Who Do I Contact for Service?

Please contact your original installing dealer. If you cannot find their information, you can use our Dealer Locator to find a local Authorized Dealer. If you need additional help finding an Authorized Dealer, you can call us at 800-339-8780 or you can email us at dealer@puronics.com.

Water You Can Count On

Puronics® water treatment systems include technologies such as water softeners, water filters, micro-filtration, ultra-filtration, bacteriostatic carbon filtration, reverse osmosis and ultraviolet disinfection. Companies use Puronics® products for pre-treatment of boilers, hot water heaters, dishwashers and steam-handling equipment as well as other water using appliances. Companies also use Puronics® drinking water filtration systems as a replacement to bottled water.